How fast is a typical verification?

P95 latency is under 3 seconds for Aadhaar+PAN+face match end-to-end. Live video KYC depends on agent availability; we maintain 24×7 coverage on Scale.

Is the audit trail regulator-exportable?

Yes. Every verification event is timestamped, signed, and exportable as a regulator-ready PDF or CSV. Retention is configurable up to 10 years.

Can we run this without storing PII on your servers?

On the Scale tier, the module deploys to your AWS/GCP/Azure account. PII never leaves your perimeter — we only see anonymized telemetry.

Do you support digital signatures (eSign)?

eSign via Aadhaar is on the Growth+ plans. Third-party DSC integration (eMudhra, NSDL e-Gov) is available on Scale.

How is rate limiting handled?

Per-key sliding-window limits. Burst of 2× the daily quota is allowed for short spikes. Hitting the limit returns HTTP 429 with retry-after; no charges for failed requests.

What if a verification fails — can the customer retry?

Yes. Failed verifications can be retried up to 3 times in a 24-hour window without re-charging your quota. Beyond that, manual review (Scale) or fresh attempt (Starter/Growth).

Do you provide compliance documentation?

Yes — SOC 2 Type II report, ISO 27001 certificate, and a regulator-ready compliance pack on request after the demo call.

FINTECH MODULE

Onboard customers in 30 seconds.

Aadhaar + PAN verification, biometric face match, document forgery detection, and live video KYC — in one drop-in module. Used by NBFCs, wallets, and trading platforms across India.

10M+

Verifications run

99.7%

Uptime SLA

<3s

P95 verification time

See plans Book demo

Pricing

Plans from

$299/mo

Built for teams shipping in production

NBFCs

Onboard borrowers in compliance with RBI digital-lending guidelines.

Wallets & PPIs

Issue prepaid instruments with audit-grade KYC trails.

Trading platforms

SEBI-aligned onboarding for brokers and wealth apps.

Pricing

Pick the plan that fits your stage

Public, transparent pricing. Annual billing saves 17% — no separate setup fee on Starter or Growth.

Features

Starter

For pilot programs and small teams testing KYC at low volume.

Quick plan comparison

Starter

For pilot programs and small teams testing KYC at low volume.

$299/mo

or $2,990/yr save $598

Aadhaar + PAN verification
1k API requests / day
Audit trail + India data residency
Webhook delivery
Email support (24h response)

Book demo

Live in 14 days

Discovery to production. We handle the heavy lifting; you focus on launch.

Day 1–3

Discovery

Map your onboarding flow, regulatory checklist, and integration scope.

Day 4–7

Configure

API keys, webhooks, branding (Scale), and SDK setup. Sandbox first.

Day 8–14

Go live

Production rollout, agent training (if Scale), and 30-day go-live support.

FAQ

Frequently Asked Questions

Aadhaar (UIDAI OTP/eKYC), PAN (NSDL), Voter ID (ECI), Driver License (Parivahan), and Passport MRZ. International ID coverage available on Scale tier.

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Compliance & Trust

Engineered for regulated industries

Active operational standards across every OpenMalo product. Documentation available on request.

GDPR Ready

Active

Data minimization, consent management, and right-to-erasure baked into every module. Audit logs exportable to regulators.

Book Demo

Book a demo for KYC & Onboarding

Tell us a bit about your project — our team will reach out within 24 hours to schedule a 30-minute walkthrough.

30-minute walkthrough with a product expert
Live module demo on your data, not a sandbox
Pricing tailored to your volume + region
No commitment, no follow-up spam