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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Online Privacy Policy

OpenMalo ("we", "our", "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website https://www.openmalo.com/.

1. Information We Collect

When you use our website or services, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing information (only for transaction reference)

Important: We do NOT store your debit card, credit card, UPI, or net banking details on our servers.

2. Payment Information

All online payments on OpenMalo are securely processed through Razorpay, a trusted third-party payment gateway.

  • Payment details are encrypted and handled directly by Razorpay
  • OpenMalo does not have access to or store your sensitive payment data
  • You can review Razorpay's Privacy Policy separately on their official website

3. How We Use Your Information

We use your information only to:

  • Process payments and transactions
  • Provide and improve our services
  • Respond to your inquiries or support requests
  • Communicate important updates related to your order or service

4. Data Security

We implement reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. All transactions are protected using secure technologies provided by Razorpay.

5. Third-Party Services

We may use trusted third-party services such as:

  • Razorpay – for payment processing

These third parties have their own privacy policies, and OpenMalo is not responsible for their practices.

6. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us: