Automate the Insurance Lifecycle End to End
Indian insurance penetration stands at just 4.2% — a massive growth runway. But legacy policy-admin systems, paper-heavy claims, and manual underwriting cannot scale fast enough to capture it. Our platform digitizes every stage from quote to claim settlement.
Insurance Industry Pain Points
Incumbents are losing market share to digital-first insurtechs. Here is why.
Legacy Policy Admin Systems
Monolithic PAS platforms built in the 2000s cannot support microinsurance, embedded products, or API-first distribution.
Slow Claims Processing
Health and motor claims take 15-30 days to settle. Manual document verification, surveyor coordination, and multi-level approvals create unacceptable delays.
Fraud Leakage
Insurance fraud costs Indian insurers ₹30,000 Cr annually. Inflated claims, staged accidents, and identity fraud slip through rule-based checks.
Manual Underwriting
Underwriters manually review medical reports, financial documents, and risk questionnaires — limiting throughput to 30-40 proposals per day.
Distributor Management Chaos
Managing thousands of agents, brokers, and bancassurance partners with different commission structures and compliance requirements.
Poor Renewal Analytics
Without predictive churn models, insurers discover lapsed policies only after the grace period — when it is too late to intervene.
InsurTech Solutions That Scale
Modular platform covering the full insurance value chain — from product design to claims settlement.
Ready to settle claims in days, not weeks?
Book a demo and see how AI-driven claims automation transforms your loss ratio and customer satisfaction.
Insurance Platform Results
Metrics from insurers and TPAs who deployed our automation platform in the last 24 months.
Where Insurers See ROI
Three operational areas that deliver measurable impact within the first two quarters.
Insurance Compliance Framework
Regulatory compliance woven into every workflow, not added as an afterthought.
Why Insurers Choose OpenMalo
We combine insurance domain expertise with modern engineering to deliver platforms that actually work.
Modernize Your Insurance Operations
Tell us your product lines and claims volume — we will send a tailored automation roadmap.
Case Study
How a General Insurer Cut Claims TAT by 70%
A mid-size general insurance company processing 50,000 health claims per month was averaging 22 days to settlement. Customer complaints were rising, and IRDAI had flagged them for non-compliance with the 30-day settlement mandate on straightforward claims.
The Problem
The insurer was drowning in manual claims processing:
Our Approach: We deployed an AI claims engine that auto-verifies hospital documents using OCR and NLP, flags suspected fraud using cross-claim pattern analysis, and routes complex claims to specialized adjusters. A parallel underwriting automation reduced policy issuance to under 1 hour. The fraud detection module identified ₹45 Cr in suspicious claims in the first year — including a ₹8 Cr organized fraud ring. Full deployment across health and motor lines took 16 weeks.
Read Full Case StudyWhat Our Clients Say
“Claims settlement dropped from 22 days to 6. Our IRDAI compliance score went from red to green in one quarter.
“The fraud detection module paid for itself in month one. It caught a ₹8 Cr organized ring that our manual process had been paying for 3 years.
“We launched a microinsurance product in 6 weeks using their product configurator. Our previous PAS would have taken 6 months.
Frequently Asked Questions
Health (individual and group), motor (own damage and TP), fire, marine, travel, personal accident, and microinsurance. Each product line has configurable underwriting rules, claims workflows, and regulatory reporting.
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