We Run Your AWS So You Can Run Your Business
Infrastructure management, patching, monitoring, incident response, and cost optimization — handled by our team around the clock. Your engineers ship features while we keep the lights on and the bills optimized.
Trusted by innovative teams worldwide
Certified Cloud Operations Team
Our managed services engineers hold operations-focused AWS certifications backed by years of hands-on experience.
24/7 AWS Operations — From Monitoring to Cost Reports
Everything you need to run production AWS infrastructure reliably — without building an internal platform engineering team from scratch.
24/7 Monitoring & Alerting
CloudWatch, custom metrics, synthetic monitoring, and intelligent alerting — configured to catch real problems early and filter out noise that wakes people up for nothing.
Incident Response & Resolution
Under 15-minute response SLA with documented runbooks for every critical system. Our on-call engineers diagnose and resolve issues — not just acknowledge alerts and escalate.
Patch Management
Automated patching for OS, runtime, and AWS-managed services — with maintenance windows, testing protocols, and rollback procedures. No more "we haven't patched in 6 months" moments.
Cost Optimization
Monthly cost reviews, Reserved Instance management, right-sizing recommendations, and unused resource cleanup. We actively reduce your AWS bill, not just report on it.
Security Operations
GuardDuty monitoring, Security Hub findings triage, IAM access reviews, and compliance reporting. Continuous security posture management, not annual audits.
Capacity Planning
Proactive scaling recommendations based on usage trends, growth projections, and seasonal patterns — so you're never scrambling to provision capacity at 2 AM.
Your Engineers Are Spending 40% of Their Time on Infrastructure. That's Expensive.
Let us handle AWS operations so your team can focus on what they were hired to build.
We treat your infrastructure like it's our own production environment.
Our managed services team operates AWS environments for payment processors, healthcare platforms, and SaaS companies that can't tolerate downtime. We bring the same rigor to every client — proactive monitoring, fast response, and continuous optimization.
Managed Services That Actually Manage Things
Our managed services go beyond monitoring dashboards. We actively operate, optimize, and improve your infrastructure every month.
Why Companies Choose OpenMalo for AWS Managed Services
We're not a faceless NOC. We're an extension of your engineering team that happens to focus on infrastructure.
Let Us Manage Your AWS Infrastructure
Tell us about your current setup — we'll propose a management plan tailored to your needs and budget.
Our Engagement Process
Operational Assessment
Full review of your current AWS environment — monitoring gaps, security posture, cost efficiency, and operational maturity against industry benchmarks.
Management Plan
Custom management plan covering monitoring scope, SLAs, escalation procedures, cost optimization targets, and reporting cadence — tailored to your specific requirements.
Onboarding & Setup
Monitoring agent deployment, alerting configuration, runbook creation, access provisioning, and communication channel setup — typically completed in 1-2 weeks.
Steady-State Operations
24/7 monitoring, incident response, patch management, and cost optimization — with weekly status calls and monthly optimization reports.
Continuous Improvement
Monthly reviews to assess performance against SLAs, implement optimization recommendations, and adjust the management plan as your infrastructure evolves.
What Our Clients Say
“We were spending $22K/month on a three-person ops team that still missed incidents. OpenMalo's managed service costs us less, catches issues faster, and we haven't had a middle-of-the-night page in 4 months.
“The monthly cost optimization reports alone justify the entire managed services fee. They've saved us $8K/month through right-sizing and RI purchases — things we knew we should do but never got around to.
“Having a dedicated team that knows our infrastructure inside out makes all the difference. When we had a scaling issue during our product launch, they had it resolved in 8 minutes. Our internal team would have taken an hour just to diagnose it.
40% Ops Cost Reduction with Better Uptime
Managed Services for CoreStack SaaS
How we replaced an internal ops team with managed services — cutting operational costs by 40% while improving uptime from 99.9% to 99.99% and eliminating after-hours pages.
Small ops team stretched too thin across growing infrastructure
CoreStack SaaS had a three-person operations team managing 60+ AWS resources across three environments. The team was burning out from after-hours pages, couldn't keep up with patching, and had no time for cost optimization.
Our Approach: Two-week onboarding with full monitoring deployment, runbook creation, and knowledge transfer from the existing team. Transitioned to 24/7 managed operations with the internal team redeployed to product engineering.
Read Full Case StudyFrequently Asked Questions
24/7 monitoring and alerting, incident response and resolution, patch management, cost optimization, security monitoring, monthly reporting, and weekly status calls. We customize the scope based on your needs and budget.
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